Our Services

Community Transport & Non-NDIS Transport Services

Safe, reliable transport to appointments, programs, school and community activities - available as a straightforward community service and as an NDIS-funded support.

Community Transport Services Non NDIS

Transport is the barrier that quietly undoes everything else. A therapy appointment, a specialist review or a community program is worthless if you cannot get there. We provide transport as a straightforward community service for anyone who needs it, and as an NDIS-funded support for participants whose plans cover it.

What’s Included

  • Travel to medical, allied health, therapy and specialist appointments
  • Transport to day programs, community activities and social groups
  • Pick-up and drop-off for children and family members, including school runs
  • Shopping trips and help getting the shopping into the house
  • Support for people with mobility needs, including assistance in and out of the vehicle
  • Non-NDIS community transport for older adults, families and individuals

Who This Is For

Older adults who have stopped driving. Families without a second vehicle. People whose disability prevents them using public transport independently. Anyone in the Goulburn Region, where public transport options are thin and a specialist appointment can mean a day in Melbourne.

Two different funding paths. Anyone can book this service privately — just ask for our community transport rates. NDIS participants may have transport funding in Core Supports; note that we are an NDIS service provider and not an NDIS registered provider, which affects how a plan can be used.

Safety Standards

  • All drivers hold a current Victorian licence, police check and NDIS Worker Screening clearance
  • Working with Children Checks for anyone transporting minors
  • Vehicles are comprehensively insured, serviced on schedule and kept clean
  • Drivers are trained in safe transfers and manual handling
  • We confirm every booking the day before

Frequently Asked Questions

Do I need NDIS funding to use this?

No. Non-NDIS community transport is available to anyone in our service areas, booked and paid for directly.

How is NDIS transport funded?

Transport funding sits in Core Supports and is usually paid as a set periodic amount based on your level of activity. Where a support worker accompanies you, provider travel may be claimed differently. We will explain exactly how we charge before you commit.

Can you take my child to school or to therapy?

Yes. All drivers doing school and child transport hold a Working with Children Check, and we confirm handover arrangements with you in writing.

Do you cover the Goulburn region?

Yes — Seymour, Wallan and surrounding towns are core to our service area, alongside Melbourne’s northern suburbs.

What if I use a wheelchair?

Tell us at booking. We will confirm whether we can accommodate your equipment safely, and we will be upfront if we cannot.

Explore Our Other Support Services

Most people we work with combine two or three of these. Mix and match whatever fits your plan.

Cleaning Services

Household cleaning delivered by trained support workers - regular upkeep, deep cleans and targeted help that keeps a home safe…

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Ready to talk about your supports?

Tell us what you need and we will walk you through the options — no obligation, no pressure, and a real person on the other end.