About Us
Who we are
Chitambo Multisupport Services is a community-focused organisation supporting individuals, children, families, and older adults to live safer, stronger, and more empowered lives.
We provide a wide range of practical and therapeutic services, including home support, lifestyle assistance, counselling, advocacy, aged care, transport, and NDIS & non-NDIS programs. Each service is designed to meet the diverse needs of our community.
Our approach is trauma-informed, culturally responsive, and strengths-based. We work with people, not just for them, tailoring support to individual goals and needs, and fostering stability, independence, and long-term wellbeing.
At Chitambo, we believe everyone deserves to feel safe, supported, and heard — no matter their background or service eligibility.
What We Do
From therapeutic intervention to practical daily living, we provide a holistic ecosystem of care tailored for individuals and families.
Counselling & Therapeutic Services
Evidence-based therapy for all ages, focusing on mental wellbeing and emotional resilience.
NDIS & Private
NDIS Support Coordination
Strategic capacity building and plan management to maximize your NDIS funding outcomes.
NDIS Registered
Aged Care & Older Adult Support
Person-centered care plans designed to help seniors live safely and independently at home.
Aged Care Certified
Home & Lifestyle Support
Complete household upkeep, including professional cleaning and wellbeing-focused housekeeping.
NDIS & Lifestyle
Community Transport
Safe, reliable transportation for medical, social, and essential community appointments.
Non-NDIS Available
Who We Support
At Chitambo, we believe in inclusive care. Our doors are open to individuals from all walks of life, ensuring no one is left behind.
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Individuals & Families
Supporting home stability and strengthening family bonds through coordinated therapeutic intervention.
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Children & Young People
Nurturing growth and capacity building for the next generation in a safe, trauma-informed environment.
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Older Adults
Providing dignified aged care and home support to help seniors maintain independence in their own homes.
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NDIS & Non-NDIS Clients
We bridge the gap by providing NDIS-registered support coordination alongside private lifestyle and community services for those without a plan. Our care is accessible to everyone, regardless of funding type.
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CALD Communities
Providing culturally and linguistically diverse support that respects heritage and speaks your language.
The Method Behind the Care.
Our approach is built on a foundation of clinical excellence and radical empathy. We don't just provide a service; we implement a framework for lasting change.
Unwavering Respect
Absolute Confidentiality
Radical Collaboration
Trauma-Informed Care
Recognizing the complex impact of life experiences to create a safe, supportive environment for healing.
Culturally Responsive
Ensuring our practices respect, value, and integrate the cultural backgrounds of everyone we support.
Person-Centred Support
Your goals are our blueprint. We focus on individual strengths and aspirations to build capacity.
Strengths-Based Approach
Moving beyond deficits to identify and leverage the existing capabilities within individuals and families.
PRIVATE SUPPORT CARE
Contact Us for Full Guide →
Fees & Accessibility.
We provide a sustainable fee-for-service model that prioritises quality care over administrative complexity. Transparent, accessible, and community-focused.
Prices vary by service — contact us for a free consultation or quote.
Affordability
Services provided on a reasonable and sustainable basis.
Flexibility
Fees scale with the complexity of support required.
NDIS Compliance
Delivered strictly via approved funding categories.
Private Consultation
Discuss independent service options with our team.
Referrals & Partnerships
We collaborate with families and industry leaders to create a trauma-informed network that ensures every individual receives the highest standard of support.
Accepted Referral Pathways
Individuals & Families
Support Coordinators
Child & Family Services
Schools & Allied Health
Community Orgs
Collaborative Partnerships
Align your values with ours. We are open to strategic collaborations that strengthen community wellbeing and professional practice.
Our Mission
Our mission is to support individuals, children and families through compassionate, trauma-informed and culturally responsive services. We are committed to empowering people to build confidence, independence and safety in their everyday lives. Through advocacy and practical support, we help individuals overcome challenges and achieve meaningful goals. We focus on strengths, dignity and long-term well-being in everything we do.
Our Vision
Our vision is a strong, inclusive community where everyone feels safe, valued and supported. We strive for a future where individuals and families have access to the resources, care and opportunities they need to thrive. By working collaboratively and respectfully, we aim to create lasting positive change. We believe well-being is built through connection, trust and empowerment.
Our Commitment
Excellence in Community Support.
We are dedicated partners in the collective journey toward healing, independence, and inclusive growth for all families.
Families
Strengthening resilience and unity through dedicated frameworks.
Recovery
Trauma-informed paths to long-term community wellbeing.
Dignity
Upholding the right to live with autonomy and respect.
Safety
Creating safer, more inclusive spaces for all cultures.
Testimonials
What Do Our Client's Say
See what our clients are saying about us. Discover why families trust our services.
Know More
“The Chitambo team does more than just provide services—they helped me build confidence and independence, guiding me step by step to manage daily tasks on my own.”
“The NDIS support I received was fully personalized. They tailored everything to my needs and supported me at every stage, which boosted my confidence significantly.”
“From the very first session, I felt safe, respected, and supported. Chitambo Multi-Support Services therapy sessions have made daily life much more manageable for me.”
“Chitambo is reliable, compassionate, and professional. They helped our family regain stability during a difficult time and supported us in managing our daily routine.”
FAQ
Frequently Asked Questions
Our services are available to children, young people, adults, families, and older adults. We support both NDIS and non-NDIS clients with practical home assistance, counselling and therapeutic support, transport services, advocacy, and lifestyle support. Our services are flexible, culturally responsive, and tailored to each person’s needs.
Yes. All our supports are delivered using a trauma-informed, strengths-based and culturally responsive approach that respects individual experiences and backgrounds.
Yes. We support self-managed, plan-managed and NDIA-managed NDIS participants.
You can contact us directly via phone, email, or our website. We’ll discuss your needs and guide you through the next steps.
Absolutely. We respect privacy and maintain strict confidentiality in line with professional and legal standards.