Help to understand your plan, choose providers and get your funding actually working. Provided as a non-registered NDIS provider, subject to your plan and funding arrangements.
Before anything else: Chitambo Multisupport Services is an NDIS service provider. We are not an NDIS registered provider and we do not hold registration with the NDIS Quality and Safeguards Commission. We provide NDIS-funded supports where the participant’s plan, funding arrangements and the applicable requirements allow — which generally means working with self-managed and plan-managed participants. The full detail is set out at the bottom of this page.
A plan with unspent funding is not a plan that worked. Support coordination is about turning the document into actual services — the right ones, in the right order, before the plan year runs out.
We are direct about this: our job is to build your capacity to manage your own supports, not to make you dependent on a coordinator forever.
Participants with Support Coordination funded in their plan — often those with complex needs, multiple providers, or who are new to the NDIS and finding the system hard to navigate. Because we are a non-registered provider, this service generally suits self-managed and plan-managed participants.
We will tell you if another provider suits you better. Coordination only works if the advice is honest — including when the honest answer is that you need a registered provider, or a different service entirely.
Participants routinely tell us their previous coordinator was unreachable. That is the bar we clear first.
You get a clear picture of what has been spent and what is left, not a vague reassurance.
Evidence gets gathered months ahead, not in the fortnight before your reassessment.
Provider availability in the Goulburn Region and Melbourne’s northern corridor is thinner than in the inner suburbs. Coordination that ignores that produces plans that cannot be delivered.
Participants and families we coordinate for often need things the NDIS does not fund. Where that happens we can connect you with our counselling and therapeutic services, advocacy and practical support, or privately arranged home and community services.
No. We are an NDIS service provider but we are not an NDIS registered provider, and we do not hold registration with the NDIS Quality and Safeguards Commission. We provide NDIS-funded supports where a participant’s plan and funding arrangements permit it — in practice, generally for self-managed and plan-managed participants.
Not for NDIS-funded supports. Participants with NDIA-managed funding are required to use registered providers for those supports. You are welcome to access our services privately, and we will tell you honestly if a registered provider is what you need.
Plan management handles the money — paying invoices and tracking claims. Support coordination handles the supports — finding providers, connecting services and building your capacity. They are separate budgets and you can have both.
It has to be included in your plan by the NDIA. If you think you need it, raise it at your planning meeting with evidence about why navigating services independently is difficult for you.
Yes, and we frequently do. Coordination is provider-neutral by design.
There are three: Support Connection, Support Coordination, and Specialist Support Coordination for complex situations. Your plan will specify which is funded.
Most people we work with combine two or three of these. Mix and match whatever fits your plan.
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