About Us
A multiservice organisation with a specialism in play interventions and counselling for children, families and adults — alongside disability, aged care, family and community support.
Play interventions, sand play and narrative approaches for children from around 3 years — an area of real service shortage in our region.
Safety and pace before content. Nobody is pushed to disclose, and behaviour is read as communication rather than defiance.
We work with families from African, CALD, refugee and migrant backgrounds, and treat cultural context as central to the work.
Therapy, family support, NDIS-funded supports, aged care, home services and transport — coordinated, funded or private.
Chitambo Multisupport Services is a multiservice organisation supporting children, individuals, families and older adults across the Goulburn Region and Melbourne North.
Our particular strength is therapeutic work with children and families — play interventions, child and family counselling, sand play and narrative approaches, and trauma-informed and family violence-informed support for people from around 3 years of age through to adults. It is an area of genuine service shortage in our region, and it is the work we are built around.
Around that sit our other service streams, delivered by the same team:
Our approach is trauma-informed, culturally responsive and strengths-based. We work with people, not just for them.
Children rarely arrive able to explain what is wrong. Our specialism is therapeutic work that meets them where they actually are — play-based, child-centred and trauma-informed — for children from around 3 years of age through to adults.
Sand play, expressive play, symbolic play and regulation-focused work — a way for a child to work through what they cannot yet put into words.
Explore play interventionsChildren, young people, parents and whole families — developmentally matched, never one-size-fits-all.
Learn moreSafety and pace before content. Nobody is required to disclose in order to be helped.
Learn moreRecovery-focused therapeutic work with children, and support for the protective parent alongside them.
Learn moreA tray of sand and a shelf of figures reach what questions cannot.
Learn moreThe person is not the problem. The problem is the problem — and children take to that fast.
Learn moreAt Chitambo Multisupport Services, we believe in inclusive care. Our doors are open to individuals from all walks of life, ensuring no one is left behind.
Child and family counselling, family violence-informed therapeutic support, and practical help to keep home life stable.
Play interventions and counselling for children from around 3 years of age, in a safe, child-centred and trauma-informed space.
Providing dignified aged care and home support to help seniors maintain independence in their own homes.
We are an NDIS service provider, not an NDIS registered provider. We deliver NDIS-funded Support Coordination, Core Supports and Capacity Building Supports where a participant’s plan and funding arrangements allow — alongside private therapeutic, lifestyle and community services for people outside the scheme.
Providing culturally and linguistically diverse support that respects heritage and speaks your language.
Our practice begins with therapy. Play interventions, child and family counselling, narrative and sand play approaches, and family violence-informed support sit at the centre of what we do — surrounded by practical care, lifestyle services, advocacy, aged care and NDIS-funded supports for the same families.
Recognizing the complex impact of life experiences to create a safe, supportive environment for healing.
Ensuring our practices respect, value, and integrate the cultural backgrounds of everyone we support.
Your goals are our blueprint. We focus on individual strengths and aspirations to build capacity.
Moving beyond deficits to identify and leverage the existing capabilities within individuals and families.
We provide a sustainable fee-for-service model that prioritises quality care over administrative complexity. Transparent, accessible, and community-focused.
Prices vary by service — contact us for a free consultation or quote.
Services provided on a reasonable and sustainable basis.
Fees scale with the complexity of support required.
Delivered within approved funding categories. We are a non-registered NDIS provider.
Discuss independent service options with our team.
Play interventions, sand play and narrative approaches — not generic counselling delivered to a child.
We help you stay connected and active in your community, with support for outings, groups and activities.
We build capability rather than dependence, and we plan our own step-back from the start.
Parents and carers get support in their own right — it is the largest single factor in a child’s recovery.
The National Disability Insurance Scheme funds supports for Australians living with disability. NDIS-funded supports are one of our service streams — Support Coordination, Core Supports and Capacity Building Supports — alongside our therapeutic, family, aged care and community services. Please note: Chitambo Multisupport Services is an NDIS service provider, not an NDIS registered provider. We do not hold registration with the NDIS Quality and Safeguards Commission. We provide NDIS-funded supports where the participant’s plan, funding arrangements and applicable requirements allow — in practice, generally for self-managed and plan-managed participants. Send us your plan and we will tell you honestly whether we can help.
See what our clients are saying about us. Discover why families trust our services.
Contact Us
“The Chitambo team does more than just provide services—they helped me build confidence and independence, guiding me step by step to manage daily tasks on my own.”
“The NDIS support I received was fully personalized. They tailored everything to my needs and supported me at every stage, which boosted my confidence significantly.”
“From the very first session, I felt safe, respected, and supported. Chitambo Multi-Support Services therapy sessions have made daily life much more manageable for me.”
“Chitambo is reliable, compassionate, and professional. They helped our family regain stability during a difficult time and supported us in managing our daily routine.”
We collaborate with families and industry leaders to create a trauma-informed network that ensures every individual receives the highest standard of support.
Align your values with ours. We are open to strategic collaborations that strengthen community wellbeing and professional practice.
We are dedicated partners in the collective journey toward healing, independence, and inclusive growth for all families.
Strengthening resilience and unity through dedicated frameworks.
Trauma-informed paths to long-term community wellbeing.
Upholding the right to live with autonomy and respect.
Creating safer, more inclusive spaces for all cultures.
