The full picture of our therapeutic work - play interventions, child and family counselling, sand play, narrative therapy and trauma-informed support, from around undefined years of age through to adults.
Therapeutic work is what Chitambo Multisupport Services is built around. Everything else we offer — family support, NDIS-funded supports, aged care, transport and home services — grew up around a therapy practice, not the other way round.
Our counselling is delivered by a highly experienced social worker using evidence-informed approaches matched to the person in the room, for people from around three years of age through to adults.
There is a real difference between a service that will see anyone about anything, and a service built for a specific job. Ours is built for children and families — particularly children who have experienced trauma, family violence, or significant emotional and behavioural difficulty, and the parents and carers holding them.
That specialisation shows up in practical ways. A six-year-old is not offered adult talking therapy. Nobody is asked to describe a traumatic event in order to qualify for help. Parents get their own sessions rather than a five-minute debrief at the door. And cultural context is treated as central to the work rather than as a box ticked at intake.
A genuine service gap. Trauma-informed, culturally responsive therapy for young children is difficult to access across the Goulburn Region and Melbourne’s northern corridor. Families tell us they have waited months, travelled to inner Melbourne, or been offered something clearly designed for adults. Closing that gap is the reason this service exists.
If you or a child is in immediate danger, call 000. For 24/7 support contact Lifeline on 13 11 14, Kids Helpline on 1800 55 1800, 1800RESPECT on 1800 737 732, or Safe Steps on 1800 015 188. Our counselling service is not a crisis or after-hours service.
Nobody is pushed to disclose before they are ready. Pace is set by the client.
Method follows development. Play, sand and story for young children; conversation and collaboration for older ones.
We work with families from diverse cultural and language backgrounds, including African and CALD communities, and take cultural context seriously.
Counselling often sits next to real-world problems. We can also connect you to advocacy and practical support, or to our wider service streams.
Yes — children are our primary focus. Our social worker is experienced with children and uses developmentally appropriate, play-based approaches from around three years of age.
No. You can contact us directly to arrange an initial conversation.
Yes, with the standard legal limits: we must act if there is a risk of serious harm to you or someone else, or where child safety is involved. We explain this clearly at the first session.
Sometimes — therapeutic supports may be funded under Capacity Building — Improved Daily Living where they relate to a participant’s disability. Note that we are an NDIS service provider and not an NDIS registered provider, which affects how a plan can be used. Bring your plan and we will look at it with you.
In agreed therapeutic spaces across our service areas and, where appropriate and safe, in the family home or a school setting. We are a mobile service rather than a drop-in clinic.
Most people we work with combine two or three of these. Mix and match whatever fits your plan.
Play-based therapeutic intervention for children from around undefined years of age - a child-centred, trauma-informed way of working with what…
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Counselling for children, young people, parents and whole families - developmentally appropriate for the child, practical for the adults, and…
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Therapeutic support for children and adults living with the effects of trauma - built on safety, choice and pace rather…
Read moreTell us what you need and we will walk you through the options — no obligation, no pressure, and a real person on the other end.