Our Services

Our Services

Therapy and counselling, child and family support, NDIS-funded supports, and home, aged care and community services across the Goulburn Region and Melbourne North.

Chitambo Multisupport Services is a multiservice organisation. Our specialism is therapeutic work with children and families — play interventions, counselling, and trauma-informed and family violence-informed support — and it sits alongside family support, NDIS-funded supports, and home, aged care and community services delivered by the same team.

Four Streams of Support

Chitambo is a multiservice organisation. Therapeutic work with children and families is our specialism, and it sits alongside family support, NDIS-funded supports, and home, aged care and community services — delivered across the Goulburn Region and Melbourne North.

Our primary focus

Therapy & Counselling

Play interventions, child and family counselling, and trauma-informed therapeutic support for children from around three years of age through to adults. This is the work we are built around.

Child & Family Counselling

Counselling for children, young people, parents and whole families - developmentally appropriate for the child, practical for the adults, and trauma-informed throughout.

View service

Narrative Therapy

A way of working that separates the person from the problem - so a child stops being "the angry one" and starts being someone…

View service
Children, families & wellbeing

Child, Family & Wellbeing Support

Practical, non-clinical support that sits alongside therapy — helping families navigate schools, services and systems, and keeping day-to-day life stable while therapeutic work is underway.

Disability & NDIS-funded supports

NDIS-Funded Supports

Support Coordination, Core Supports and Capacity Building Supports, provided where the participant’s plan and funding arrangements allow. We are an NDIS service provider, not an NDIS registered provider.

Home, aged care & community

Home, Aged Care & Community Services

Home and lifestyle support, cleaning, aged care and older adult support, and community transport — available to NDIS participants and to people entirely outside the scheme.

Home & Lifestyle Support

Practical help to keep a household running and a life comfortable - household upkeep, meals, shopping, errands and the everyday tasks that quietly become…

View service

Cleaning Services

Household cleaning delivered by trained support workers - regular upkeep, deep cleans and targeted help that keeps a home safe and manageable. Private, NDIS-funded…

View service

Our NDIS registration status. Chitambo Multisupport Services is an NDIS service provider. We are not an NDIS registered provider and we do not hold registration with the NDIS Quality and Safeguards Commission.

We provide NDIS-funded supports — including NDIS Support Coordination, Core Supports and Capacity Building Supports — where this is permitted by the participant’s plan, funding arrangements and the applicable NDIS requirements. In practice this generally means we can work with self-managed and plan-managed participants. Participants whose plans are NDIA-managed are required to use registered providers for those supports.

If you are unsure how your plan is managed, send it to us and we will tell you honestly whether we can help — including when the answer is that you need a registered provider instead.

How Getting Started Actually Works

No long forms and no waiting list to join. Four steps from first call to first session or first shift.

Tell us what is happening

Call or send a referral. For therapy we will ask about the child or adult, what has been going on, and what you are hoping will change. For practical supports we will ask about goals and funding.

We check the fit honestly

We confirm the service suits the need and that any funding covers it — and we say so plainly if another service is better placed to help.

Meet your practitioner or worker

You meet the person before the work begins. Therapy starts with an intake conversation with a parent or carer before a child is ever asked to attend.

Start, and review as you go

Sessions or supports begin on an agreed schedule. We review progress regularly and adjust the pace, focus or frequency as things change.

Ready to talk about your supports?

Tell us what you need and we will walk you through the options — no obligation, no pressure, and a real person on the other end.