About Us
A multiservice organisation with a specialism in play interventions and counselling for children, families and adults — alongside disability, aged care, family and community support.
Chitambo Multisupport Services is a multiservice organisation supporting children, individuals, families and older adults across the Goulburn Region and Melbourne North to live safer, stronger and more empowered lives.
Our particular strength is therapeutic work with children and families. Play interventions, child and family counselling, sand play and narrative approaches, and trauma-informed and family violence-informed therapeutic support are the centre of our practice — for people from around three years of age through to adults. Access to specialised, child-centred, culturally responsive therapy is genuinely scarce in the communities we work in, and closing part of that gap is why the organisation exists.
Around that therapeutic core we deliver a broader set of services with the same team: child and family wellbeing support, advocacy and practical support, NDIS-funded supports, home and lifestyle support, cleaning services, aged care and older adult support, and community transport. Some are funded, some are privately arranged, and most families use two or three of them at once.
Our approach is trauma-informed, culturally responsive and strengths-based. We work with people, not just for them, tailoring support to individual goals and fostering stability, independence and long-term wellbeing.
At Chitambo, we believe everyone deserves to feel safe, supported and heard — no matter their background or service eligibility.
Chitambo is a multiservice organisation. Our strongest focus is therapeutic work with children and families — play interventions, counselling and trauma-informed support — alongside disability, aged care and community service streams.
Child-centred, play-based therapeutic intervention for children from around 3 years, including sand play and expressive play approaches.
Counselling for children, young people, parents and adults — delivered by an experienced social worker using narrative and other evidence-informed approaches.
Therapeutic support for children and adults affected by trauma, family violence and significant emotional or behavioural challenges.
NDIS Support Coordination, Core Supports and Capacity Building Supports, provided where they fit the participant’s plan and funding arrangements.
In-home support that helps older adults stay safe, connected and independent, with or without a funded package.
Home and lifestyle support, cleaning services and community transport — available to NDIS participants and to people outside the scheme.
At Chitambo, we believe in inclusive care. Our doors are open to individuals from all walks of life, ensuring no one is left behind.
Child and family counselling, family violence-informed therapeutic support, and practical help to keep home life stable.
Play interventions and counselling for children from around 3 years of age, in a safe, child-centred and trauma-informed space.
Providing dignified aged care and home support to help seniors maintain independence in their own homes.
We are an NDIS service provider, not an NDIS registered provider. We deliver NDIS-funded Support Coordination, Core Supports and Capacity Building Supports where a participant’s plan and funding arrangements allow — alongside private therapeutic, lifestyle and community services for people outside the scheme.
Providing culturally and linguistically diverse support that respects heritage and speaks your language.
Our approach begins with therapeutic practice — play interventions, counselling, narrative and sand play work — and extends into the practical supports a family needs alongside it. We don't just provide a service; we implement a framework for lasting change.
Recognizing the complex impact of life experiences to create a safe, supportive environment for healing.
Ensuring our practices respect, value, and integrate the cultural backgrounds of everyone we support.
Your goals are our blueprint. We focus on individual strengths and aspirations to build capacity.
Moving beyond deficits to identify and leverage the existing capabilities within individuals and families.
We provide a sustainable fee-for-service model that prioritises quality care over administrative complexity. Transparent, accessible, and community-focused.
Prices vary by service — contact us for a free consultation or quote.
Services provided on a reasonable and sustainable basis.
Fees scale with the complexity of support required.
Delivered within approved funding categories. We are a non-registered NDIS provider.
Discuss independent service options with our team.
We collaborate with families and industry leaders to create a trauma-informed network that ensures every individual receives the highest standard of support.
Align your values with ours. We are open to strategic collaborations that strengthen community wellbeing and professional practice.
Our mission is to support children, individuals and families through specialised, child-centred and trauma-informed therapeutic services, and through the practical supports that make that work possible. We are committed to empowering people to build confidence, independence and stability, whatever their background or funding.
Our vision is a strong, inclusive community where every child and family can reach genuinely responsive therapeutic support close to home — and where the practical help that keeps daily life stable is available alongside it, without long waits or long distances.
We are dedicated partners in the collective journey toward healing, independence, and inclusive growth for all families.
Strengthening resilience and unity through dedicated frameworks.
Trauma-informed paths to long-term community wellbeing.
Upholding the right to live with autonomy and respect.
Creating safer, more inclusive spaces for all cultures.
See what our clients are saying about us. Discover why families trust our services.
Know More
“The Chitambo team does more than just provide services—they helped me build confidence and independence, guiding me step by step to manage daily tasks on my own.”
“The NDIS support I received was fully personalized. They tailored everything to my needs and supported me at every stage, which boosted my confidence significantly.”
“From the very first session, I felt safe, respected, and supported. Chitambo Multi-Support Services therapy sessions have made daily life much more manageable for me.”
“Chitambo is reliable, compassionate, and professional. They helped our family regain stability during a difficult time and supported us in managing our daily routine.”
