Our Services

NDIS Support Coordination Melbourne

Help to understand your plan, choose providers and get your funding actually working - practical coordination, not just phone calls and paperwork.

NDIS Support Coordination

A plan with unspent funding is not a plan that worked. Support coordination is about turning the document into actual services — the right ones, in the right order, before the plan year runs out.

We are direct about this: our job is to build your capacity to manage your own supports, not to make you dependent on a coordinator forever.

What’s Included

  • Unpacking your plan in plain English — what each budget can and cannot be used for
  • Finding and comparing providers, and setting up service agreements
  • Coordinating multiple providers so supports do not overlap or clash
  • Monitoring your budget so funding is neither underspent nor exhausted early
  • Preparing evidence and reports ahead of your plan reassessment
  • Crisis response when a support arrangement breaks down
  • Building your confidence to self-manage over time

Who This Is For

Participants with Support Coordination funded in their plan — often those with complex needs, multiple providers, or who are new to the NDIS and finding the system hard to navigate.

We will tell you if another provider suits you better. Coordination only works if the advice is honest, including when the answer is not us.

What Makes Our Coordination Different

We answer the phone

Participants routinely tell us their previous coordinator was unreachable. That is the bar we clear first.

We track the budget in writing

You get a clear picture of what has been spent and what is left, not a vague reassurance.

We prepare for review early

Evidence gets gathered months ahead, not in the fortnight before your reassessment.

Frequently Asked Questions

What is the difference between support coordination and plan management?

Plan management handles the money — paying invoices and tracking claims. Support coordination handles the supports — finding providers, connecting services and building your capacity. They are separate budgets and you can have both.

How do I get support coordination funded?

It has to be included in your plan by the NDIA. If you think you need it, raise it at your planning meeting with evidence about why navigating services independently is difficult for you.

Can you coordinate providers other than yourselves?

Yes, and we frequently do. Coordination is provider-neutral by design.

What are the levels of support coordination?

There are three: Support Connection, Support Coordination, and Specialist Support Coordination for complex situations. Your plan will specify which is funded.

Explore Our Other Support Services

Most people we work with combine two or three of these. Mix and match whatever fits your plan.

Ready to talk about your supports?

Tell us what you need and we will walk you through the options — no obligation, no pressure, and a real person on the other end.